Shipping & Returns
FREE Shipping on domestic orders of $50 or more.
We ship using the United States Parcel Service (USPS) unless otherwise noted.
USPS First-Class Mail – 3 to 7 business days (This is our FREE Standard Shipping option)
If you require a faster shipping option please consider one of the following: (additional charges will apply). Please contact us to have your order expedited or add a note during checkout. We will follow up with the additional charges.
- USPS Priority Mail – 2 to 3 business days
- USPS Express – 1 to 2 business days
- UPS Overnight – Next-business-day delivery by 3 pm to most U.S. addresses; by noon, 4:30 pm or 5 pm to remote areas.
- UPS 2nd Day Air – Delivery by 4:30 pm in 2 business days to most areas (by 7 pm to residences)
- UPS Ground – 1 to 5 business days within the contiguous U.S.; 3 to 7 business days to Alaska and Hawaii.
ALL shipping time frames are based on normal business days (Monday – Friday).
Please note that UPS can not deliver to a PO Box. A physical address is needed in order to use ANY UPS shipping method.
International orders will be charged a min. of $10 during checkout with the actual shipping fees to be invoiced once we know the exact costs. This ensures you will get the best shipping prices possible.
Returns and Exchanges
Only defective items received will be replaced. Otherwise All Sales Are Final.
Please contact MTP for return instructions. It is the sole responsibility of MTP to provide a replacement for a defective item. While we will always do all we can to make the customer happy in the case of limited availability items, we are not required to provide a replacement for a defective item. A credit voucher will be issued for the sales amount of said item.
The customer is responsible for the return of the item and all shipping costs associated with the return. MTP will be responsible for the shipping costs of the replacement products.
From time to time a product that you order will be on back order. This can occur for a variety of reasons. We offer products from dozens of manufacturers, and suppliers which offers you the opportunity to select from thousands of items. We will notify you immediately of any back-order item (s) that would prohibit us from shipping your order complete and in a timely fashion. You will have the option to substitute a similar item if available or keep the product on back order. We will do our best to give you an E.T.A. of the back ordered items (s).